Faq

- Monzelle products are crafted with a fusion of innovation, quality craftsmanship, and functional design. Each item is meticulously designed to offer elegance and utility in the kitchen.

- Yes, our products undergo rigorous safety testing and are crafted using materials that meet safety standards, ensuring they are free from harmful compounds like BPA.

- Each product comes with specific care instructions. Generally, gentle handwashing or using recommended cleaning methods ensures the longevity and quality of our products.

- We offer a 30-day return policy for products in their original, unused condition. Should you wish to return your purchase, please contact our customer support within 30 days from the delivery date.

- Currently, our products are exclusively available through our online store, ensuring a seamless shopping experience for customers worldwide.

- We aim for prompt order processing. Shipping times may vary based on location and product availability. You can track your order using the provided tracking information.

- Yes, we provide international shipping. Shipping fees and delivery times depend on the destination. Refer to our Shipping Policy for detailed information.

- Most Monzelle products come with a limited warranty. Details and duration of warranties vary by product. Review the information provided with your purchase or contact our customer support for clarification.

- You can contact our dedicated customer support team via our contact page or the live chat.